Terms of Service

1. The service

Aftermain is an email marketing and outreach platform. [Company legal name] (“we”) provides access to the platform as a managed service: plans are activated by our team after payment is verified, and no part of the website processes payments itself.

2. Accounts and approval

You register with an email address and choose a password. New accounts are reviewed and approved by our team before they can create campaigns. You are responsible for keeping your credentials confidential and for everything that happens under your account.

3. Subscriptions and invoicing

Plans are billed monthly in naira as published on the pricing page. During the pilot period we invoice you and activate your plan after we independently verify payment. A plan is active only when it is shown as active inside your account — no email or button click constitutes activation by itself. Invoices are due on the date stated on the invoice. Service may be suspended if an invoice remains unpaid beyond its due date.

4. Acceptable use

You agree not to use Aftermain to:

• Send mail to people who have not consented, where consent is required by law.
• Send spam, fraud, phishing, malware, or deceptive content.
• Send to purchased or scraped lists without the right to do so.
• Impersonate other people or brands.
• Circumvent the platform's sending limits, suppression lists, or unsubscribe mechanisms.
• Use the service in a way that harms our sending infrastructure or other customers.

5. Your contact lists

You are responsible for the lawfulness of the contact lists you upload, including any consent, opt-out, or data-protection requirements that apply to your recipients. Aftermain provides the tools you need to comply — verification, suppression lists, and unsubscribe in every message — but using them is your responsibility.

6. Sending and deliverability

Aftermain applies per-plan sending limits and sender-health controls (bounce and complaint gating, warmup, and rotation). We do not guarantee inbox placement, open rates, or delivery. Excessive bounces or complaints may cause sending accounts to be gated or disabled automatically to protect the service.

7. Suspension and termination

We may suspend or terminate an account that breaches these terms, abuses the platform, or fails to pay. On expiry of your subscription without renewal, your account is suspended or downgraded according to our published procedure, and your data is retained for a limited period before deletion.

8. Service limitations

The service is provided “as is” and without warranties to the extent permitted by law. We are not liable for indirect or consequential losses, including lost business or reputation, arising from use of the service. Our total liability is limited to the fees you paid in the three months before the event.

9. Support

Support is provided through the in-app ticket system. We aim to respond within one business day during the pilot period, but response times are not guaranteed.

10. Data handling

See the Privacy Policy for how we collect, store, retain, and delete data. You retain ownership of your campaign and contact data and may request export or deletion through support.

11. Disputes and governing law

These terms are governed by applicable law. Disputes will first be raised through support; unresolved disputes will be handled [dispute resolution mechanism — to be completed on legal review].